Metworks – Driver Communication
It’s essential that Joe repeats key themes each year for their drivers, as housing associations have a high turnover of staff, particularly near London which has several other associations all keen for skilled workers. The Metworks drivers are primarily maintenance operatives and so driving is not a core part of their professional skillset. Joe uses a mixture of training, e-learning, videos and toolbox talks to complement the fleet policies. “It’s important to make the policies real and applicable to them,” he says. “We work hard to make them understand that this isn’t about working a certain way because we say so – it’s intended to keep them and others safe and so ensure that we have fulfilled our duty of care.”
Provider: Driving for Better Business
Resource Type: Web link