Heineken – Driver Training
The results determined what training or follow-up support the drivers received. “It’s important not to have a blanket response,” says Reka. “We offered a range of learning options, from e-courses to a half day on-road training for high-risk drivers.” The initiative began in 2021, with the first 86 drivers risk-assessed and offered training. In 2022, 311 drivers had been risk assessed with 28 of them categorised as ‘high risk’. 288 drivers competed online training and coaching, clocking up 1,447 training sessions between them using Driver Metrics e-learning modules. She describes e-learning as ‘low cost but high impact’. This initial assessment of drivers and provision of deficit training enabled the company to give far more control over driver training to employees later on. Incident follow up All collisions are investigated and any necessary support or training provided to the driver.
Provider: Driving for Better Business
Resource Type: Web link