Bus and Coach Driver CPC Resource Packs

You can access bespoke training materials for professional bus and coach drivers here. We hope this will help improve the training courses you deliver and help you maintain a high standard of training. Your courses will remain subject to the usual approval process.

Accessibility

Contents:

Ancilliary staff – train the trainer

Customer service staff training – practical support

Sector rights and duties

Strategic questions for board and operational managers

Bus driver training practical support

Coach driver training practical support

Call centre staff : Your role – discussion and role play

Inclusive communication

Inclusive transport services during pandemics

Understanding bus and coach travel challenges

What is disability?

REAL overview

Train the Trainer

Lived Experience – A wall of silence

Lived Experience – It gives me the choice

Lived Experience – My world didn’t have to be the four walls

Lived Experience – Sometimes I just turn around and go home

Lived Experience – You feel that you’re a person

Visual impairment awareness presentation

Visual impairment awareness presentation – Facilitator Notes

Safe Driving

Contents:

DVSA National standard for driving buses and coaches

Preventing Criminality

Contents:

Operation Seascale – Met police guidance to fight human trafficking

DfT: Bus and Coach Security Recommended Best Practice

Framework for mitigating malicious use

Clandestine entrant civil penalty scheme

Driver Welfare

Contents:

Mental Health Awareness course

Drivers’ Hours

Contents:

European Union (EU) rules on drivers hours and working time. Simplified guidance

National Highways – behavioural summary on fatigue

European Union rules on drivers’ hours and working time.

Drivers’ hours: rules and guidance

Safe Vehicle

Contents:

DVSA Guide to maintaining vehicle roadworthiness

DVSA guide to PSV walkaround checks