The results determined what training or follow-up support the drivers received. “It’s important not to have a blanket response,” says Reka. “We offered a range of learning options, from e-courses to a half day on-road training for high-risk drivers.” The initiative began in 2021, with the first 86 drivers risk-assessed and offered training. In 2022,
All the drivers underwent a psychometric risk assessment, with nuanced and filtered questions to ascertain their attitudes to driving risk and likely behaviours. The test used is Driver Metrics Profiling, the product of academics from Cranfield University.
7.5% reduction in claims overall in 2022 compared with 2021, despite average annual mileage rising from 10,000 miles pa to 18,000 miles pa. Speed related endorsements dropped from 30 (2020) to 13 (2022) 17.5% saving in collision and breakdown costs (2022 vs 2021) 8% reduction in insurance 2022 vs 2021. Permit to Drive non-compliant company
Heineken is the company behind some of the UK’s leading beer and cider brands, and owns 2,400 pubs and bars. Reka Nagy joined as the company’s workspace and safety partner in 2019, and realised that its 300+ company cars needed engaged and comprehensive management. Its 326 company car drivers also use rental vehicles, use the
Heineken is the company behind some of the UK’s leading beer and cider brands, and owns 2,400 pubs and bars. Heineken UK won the Safety and Health Excellence Award 2023, sponsored by National Highways for Best Driver Risk Management Performance. Heineken’s Workspace and Safety Partner Reka Nagy tells us how the multi-branded beer, cider and
Wayne says that safety is an integral part of Galaxy’s culture. The £95m turnover company is now employee-owned, but it already had a long history of close ties with its employees. It emphasises employee well-being, with a health scheme, financial well-being consultancy, and mental health first-aiders. It has invested in defibrillation kits for every depot.
Galaxy’s insurance claims handler provides a claims portal with a dedicated phone line for drivers to call in the event of a collision. This provides instant first notification of loss, and better collation of information at the scene, both of which Wayne expects to drive down claims costs.
Galaxy uses RAM Tracking to monitor its drivers, and line managers read the generated reports weekly. However, Wayne emphasises that when feedback is given to drivers, it is never punitive, but always supportive. Equally their driver training is geared to maximise driver investment in the process. “As a driver assessor I will go out in
As well as maintaining its FORS Gold status, Galaxy will now aim for DVSA Earned Recognition status. Wayne says this will prove it has excellent compliance systems. Wayne says it is important to recognise the value of the process. “Audits and accreditations are a chance to review where you are, and to have helpful, constructive
Galaxy Insulation and Dry Lining supplies building materials including insulation and dry lining blocks from 14 locations across the UK. Wayne Allen, Group Logistics Manager, manages its 64 HGVs and 21 vans, which are deployed across its 14 depots. He explains the steps he took to raise Galaxy’s on-road safety game.
