Auto Windscreens operates an emergency out of hours service, however the number of night-time call-outs has shrunk considerably, as while customers can book work 24/7 through the service centre, most wait to book the next day. This eliminates the issues of night-time driver fatigue or broken sleep for its technicians.
The camera footage and telematics data always form part of the new recruit inductions, so that new drivers understand how the systems work, and what information the managers will receive from it. “It is essential to educate people about your expectations and policies, but also about the technology you use,” says Shaun. “We can’t expect
Working with the National Highways Commercial Vehicle Incident Prevention Team, we have produced a van driver handbook to assist van drivers and fleet operators in dispelling uncertainty and myth. You can also share the online Van Driver Toolkit with your drivers, or you may prefer to share individual modules whenever you want to check understanding
Distraction is a leading a cause of collision. Whether manual, visual or cognitive, a distracted driver is not in full control of their vehicle, nor able to process and adapt to the changing environment around them. Fleets should educate drivers about the huge risks associated with distraction, and ensure that drivers have safe ways of alleviating
Driver fatigue may be a contributory factor in up to 20% of road incidents, and up to one quarter of fatal and serious incidents. It’s a huge risk for fleets, drivers and for the general public – and commercial vehicle drivers are vulnerable to fatigue due to demanding workloads and high mileage. Our fleet safety
Your monthly Driving for Better Business Fleet Safety Focus Update in collaboration with the National Highways Commercial Vehicle Incident Prevention Team.
Van drivers receive in-vehicle training from AA DriveTech, and Mandy has also extended in-person training to all car drivers. She says occasional resistance to delaying a driver’s vehicle allocation until they have had adequate training was quickly overcome by managers’ acceptance of the safety issue. “Our role is to be supportive, not obstructive,” she says.
Miele’s car drivers tend to plan their own schedules, while the van fleet is scheduled by Head Office. Mandy says the drivers themselves were keen to engage with the idea of fleet safety, but organisationally she realised Miele was lacking key governance components. When the previous fleet manager left some years previously, fleet governance was
The data recording system incorporates the daily walk-round safety check every driver should complete on their vehicle, making it easier to ensure compliance. The next level of assurance would be inspections by regional management and finally the internal audit team will investigate and validate evidence of effective checks. This will be an important risk mitigation
Network Rail is very conscious of the risk of fatigue, as its workers often fix railway lines at night when services are naturally reduced. “In principle we would like to be able to analyse our shift patterns to see if we can lower the risk of driver fatigue,” he says. “We are currently looking at
