John Raymond Transport – Culture
Being trained by the COO also makes an important cultural point. “Cultural values such as safety have to be top down and bottom up,” he says. “By delivering training I reinforce that this is something the board members personally believe in and support.” Geraint says that clear communication is the most important tool in managing road safety. “You must take the entire company on a journey with you,” he says. The company has very low staff turnover, something it nurtures through a culture of family, belonging and investing in their drivers as long-term assets. “We don’t offer brand new trucks or wealth,” he says. “We offer our long-term commitment to driver welfare and their career.” This comprehensive approach to training and operational practice has seen a 33% reduction in PCNs as one of many benefits.
Provider: Driving for Better Business
Resource Type: Web link