Miele Case Study - Driver Training

Miele – Driver Training

Van drivers receive in-vehicle training from AA DriveTech, and Mandy has also extended in-person training to all car drivers. She says occasional resistance to delaying a driver’s vehicle allocation until they have had adequate training was quickly overcome by managers’ acceptance of the safety issue. “Our role is to be supportive, not obstructive,” she says.

Provider: Driving for Better Business
Resource Type: Web link

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