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As lockdown is lifted, make sure your fleet housekeeping is in order to improve your chances of business survival.
Driving for Better Business
Make sure your fleet housekeeping is in order
Article covering vehicle downtime, opportunity cost, environmental footprint and the benefits of ‘rightsizing’ your fleet.
Enterprise
Managing the hidden risks of commercial fleets
This paper demonstrates that financial savings are directly linked to driver behaviour. It uses real-life driving data, often measured by telematics systems, to show that significant savings can be achieved.
DriveTech
The Impact of Driver Behaviour On Vehicle Running Costs
This paper demonstrates that cost savings can be achieved through high quality and innovative driver coaching programme based on a holistic approach to fleet risk and driver safety management.
DriveTech
The Effect Of Driver Coaching On The Bottom Line
Driving for Better Business
Balfour Beatty – Performance Improvements
Metworks is the in-house residential maintenance company for housing association Metropolitan Thames Valley Homes. Transport manager, Joe Masters, oversees a fleet of 200 Citroën Relay and Vauxhall Movano vans, all of which are in the care of individual remote operatives. Read how Metworks...
Driving for Better Business
Case Study – Metworks
Tarmac is the UK’s leading sustainable building materials and construction solutions business. Transport and Logistics is an essential part of the Tarmac business, from sourcing materials from quarries to production sites to delivering materials to customer construction sites.
Tarmac operates...
Driving for Better Business
Case Study – Tarmac
Initially on-road incidents spiked as the drivers learned to report every vehicle-related incident, down to the merest scratch. “It seems counter-intuitive but it has given us a sound baseline for charting improvement,” says Joe.
The company has now seen both the number and value of claims...
Driving for Better Business
Metworks – Business Benefits
Summary of business benefits achieved by National Highways with the support of the Driving for Better Business programme. Including lower emissions and improvements in the resilience of the fleet.
Driving for Better Business
National Highways – Business Benefits
National Highways is responsible for building, operating and maintaining England’s motorways and major A-roads and is pursuing an ambitious net zero plan, including for its 1,300-vehicle fleet.
We spoke with National fleet manager Martin Edgecox who explained how the government owned company...
Driving for Better Business
Case Study – National Highways
Tarmac saw clear tangible improvements in all three areas of focus: Productivity, Safety and Sustainability. Within 3 months, all metrics showed significant improvement:
Average decrease in speeding across all areas (from Oct 2019 – Jan 2020): 10%
Highest decrease in speeding seen in the...
Driving for Better Business
Tarmac – Business Benefits
Platform Housing Group has 47,000 social housing properties. Its subsidiary, Platform Housing Ltd runs 500 LCVs to allow employed tradespeople to maintain these properties.
“When our operatives are behind the wheel, they are drivers, not engineers or carpenters or electricians. They have to...
Driving for Better Business
Case Study – Platform Housing Group
Group Fleet Manager Matt Neale is responsible for the 500 light commercial vehicles used by another of Platform HG’s subsidiaries which services tenanted properties. Although all of Platform HG’s workforce is united by their overall status as part of the Platform HG charity, technically Matt...
Driving for Better Business
Platform Housing Group – Leadership
Matt has supported the investment in a new driver training programme with Lightfoot. The app gives drivers real time coaching and alerts as they drive, as well as giving them feedback at the end of the day. It coaches them to work on areas for improvement, and challenges them to maintain strong...
Driving for Better Business
Platform Housing Group – Driver Management
Like many companies who embark on proper fleet governance for the first time, Matt is suffering from rising incidence figures as he insists on every knock being logged. However, once he has a correct baseline, he will also be able to properly chart the reductions which will come from his safety...
Driving for Better Business
Platform Housing Group – Collision Management
Matt has signed up for FORS as a way of improving protocols and professional standards. He says this supports the company in concentrating on the correct areas of education for drivers and their responsibilities.
Driving for Better Business
Platform Housing Group – FORS
The first 40 electric vehicles will join the fleet later this year and early adopters will get specific training during the detailed handover process. It is important to educate the drivers that electric vans are automatic, and more responsive to both brake and accelerator.
Driving for Better Business
Platform Housing Group – EVs
Matt is passionate about the fleet industry, and that of the housing, charitable sector. He regularly speaks to his peers at fellow housing associations, and as such he would very much welcome individuals who maybe require some additional support to assist in the improvement of their fleets....
Driving for Better Business
Platform Housing Group – Collaboration
AES Fleet offer fleet compliance solutions across the PSV, HGV and LCV sectors. As with all road risk management, however, the company’s good practice starts at home and MD Richard Stansfield says the business benefits to their fleet operation are substantial.
AES runs nine Transit vans, from...
Driving for Better Business
Case Study – AES
The company does not sell any compliance solution it doesn’t use itself and its risk management starts by checking all driver licences regularly through FleetCheck. It trains all its drivers in thorough walk-round checks and defect reporting every morning and keeps a spare vehicle on fleet so...
Driving for Better Business
AES – Licence Checking
Webfleet Solutions telematics systems are integrated into its MANTIS LIVE camera systems, and this means that any exceptional incident such as harsh braking, an emergency alarm, or near miss is seen as an alert, the footage can be checked, and Richard immediately feeds back constructive criticism...
Driving for Better Business
AES – Telematics
He believes the fleet’s running costs are also reduced by approximately 25% each year through preventative maintenance. “Reactive maintenance is always more expensive and creates unplanned downtime.”
He cites brake pads as an example. If they are regularly checked and replaced, not only...
Driving for Better Business
AES – Vehicle Management
AES also takes an active interest in driver welfare and mental health. Drivers have accommodation provided after long journeys, so they do not drive when tired. Both senior managers have taken mental health awareness training, so they know how to offer appropriate support.
“A van is a tool....
Driving for Better Business
AES – Driver Wellbeing
AES business benefits from road risk management include:
Cheaper insurance year on year
25% cheaper running costs
Better brand credibility
No public complaints about poor driving in several years
Immediate evidence should a claim occur with rapid first notification of loss
No...
Driving for Better Business
AES – Business Benefits
TES 2000 is a railway infrastructure and construction company. It runs 140 LCVs, mostly two-seater vans, which are used purely for driver transport. In April 2020 Mick Kiely became the first professional fleet manager the company had ever had. He tells us how he drove down incident rates and...
Driving for Better Business
Case Study – TES 2000
PCNs reduced by 96%
Insurance reduced by 35% per vehicle
Lease rises offset by maintenance savings
45% reduction in collisions in 16 months
20% reduction in fuel costs in two years despite price increases
Driving for Better Business
TES 2000 – Business Benefits
All employees from HR to admin do the same learning as the drivers, even if they’re only driving their own vehicles. Mick says you cannot ask someone to do something if you’re not prepared to do it yourself.
Mick says it would not have been possible to achieve all of this without the...
Driving for Better Business
TES 2000 – Top Takeaways
Amey is a leading infrastructure services and engineering company. It designs and maintains many of the UK’s strategic assets, working with national and local government, and other commercial customers, to manage assets and complex projects. It has 11,000 employees, including operations,...
Driving for Better Business
Case Study – Amey
WJ Group is one of the UK’s leading road safety and highway maintenance businesses. It specialises in delivering road markings, road studs, high friction and coloured safety surfacing, retexturing, crack and joint sealing, industrial surface preparation, marine surface coatings, TASCAR, CCTV, and...
Driving for Better Business
Case Study – WJ Group
Business Benefits from behavioural change:
Less speeding and harsh acceleration, and smoother braking and cornering
Improved community perception
Over a 15 month period the company achieved:
40% reduction in accidents
45% reduction in associated costs
12% increase in mpg
...
Driving for Better Business
WJ Group – Business Benefits
FM Conway is a leading infrastructure services company with over 60 years’ experience delivering vital services in transportation, the built environment and open spaces for communities and businesses.
With innovation at the forefront of its operations, the business places a major focus on...
Driving for Better Business
Case Study – Conway
Network Rail owns, repairs and develops the railway infrastructure in England, Scotland and Wales. Up to 13,000 vehicles (including lease vehicles) support its management of 20,000 miles of track, 30,000 bridges, tunnels and viaducts and the thousands of signals and level crossings as well as 20 of...
Driving for Better Business
Case Study – Network Rail
Miele GB distributes and sells its German parent company’s extensive range of domestic and commercial appliances, such as dishwashers, ovens, coffee machines and vacuum cleaners. It also has a professional division which services public buildings such as care homes, hotels and hospitals. Miele GB...
Driving for Better Business
Case Study – Miele
Consistent reduction in insurance premiums year on year since 2019
23% reduction in claims in 2022 compared to 2019
Speeding review time reduced from 1.5 hours to 10 mins (2018 vs 2022)
Won AFP Fleet Bursary based on improvements
Driving for Better Business
Miele – Business Benefits
Auto Windscreens repairs and replaces automotive glass for all types of vehicles. It also undertakes Advanced Driver Assistance System (ADAS) calibrations following windscreen replacements, to ensure technology such as forward-facing cameras, lane departure or speed recognition sensors continue to...
Driving for Better Business
Case Study – Auto Windscreens
19% cut in cost of collisions.
Incidents per 100,000 miles dropped from 2.8 (2019) to 1.7 (2022).
Auto Windscreens has 72 sites working across 24 geographical areas. Its technicians visit customers’ homes and workplaces to repair and replace vehicle glass, and an increasing proportion...
Driving for Better Business
Auto Windscreens – Business Benefits
Speedy Services is the UK’s leading tool, equipment and plant hire services company, with specialist divisions including powered access, lifting, survey, rail and power. It supplies a wide range of equipment to major infrastructure, and construction projects, and to trade and retail customers...
Driving for Better Business
Case Study – Speedy Hire
13% reduction in incidents 2022, year on year
Reduction in insurance premiums
90% recovery of uninsured loss
Driving for Better Business
Speedy Hire – Business Benefits
Galaxy Insulation and Dry Lining supplies building materials including insulation and dry lining blocks from 14 locations across the UK. Wayne Allen, Group Logistics Manager, manages its 64 HGVs and 21 vans, which are deployed across its 14 depots. He explains the steps he took to raise Galaxy’s...
Driving for Better Business
Case Study – Galaxy Insulations
Heineken is the company behind some of the UK’s leading beer and cider brands, and owns 2,400 pubs and bars.
Heineken UK won the Safety and Health Excellence Award 2023, sponsored by National Highways for Best Driver Risk Management Performance. Heineken’s Workspace and Safety Partner Reka...
Driving for Better Business
Case Study – Heineken
7.5% reduction in claims overall in 2022 compared with 2021, despite average annual mileage rising from 10,000 miles pa to 18,000 miles pa.
Speed related endorsements dropped from 30 (2020) to 13 (2022)
17.5% saving in collision and breakdown costs (2022 vs 2021)
8% reduction in...
Driving for Better Business
Heineken – Business Benefits
The Canal and River Trust (C&RT) looks after 2,000 miles of historic canals and rivers including 2,949 bridges, 1,582 locks and 280 aqueducts. UK waterways encompass seven historic parks and gardens, 2,706 buildings and structures, six battlefields, 46 scheduled monuments and four World...
Driving for Better Business
Case Study – Canal & River Trust
Saved £201,000 in first year
Reduced annual fleet spend by 14% year on year
52% increase in licence check compliance
21% reduction in non-fault collisions
19% cut in at-fault collisions
Up to 12% fuel saving for specifically trained drivers
Driving for Better Business
Canal & River Trust – Business Benefits
Northern Powergrid manages the electricity network that powers everyday life for more than eight million people across 3.9 million homes and businesses in north-east England, Yorkshire and northern Lincolnshire. It uses a range of vehicles including passenger cars, commercial vans and trucks as...
Driving for Better Business
Case Study – Northern Powergrid
10.7% reduction in collisions in 2023 against 2022 – despite increasing mileage by 700,000
No absence time due to driving incidents in 2023
Improved telematics scores from 94.3 to 95.83
tCO2e emissions reduction of 6.4%.
Driving for Better Business
Northern Powergrid – Business Benefits
53% reduction in collisions
Fleet maintenance costs reduced by 35% year on year
30% fewer vehicles needed (48 vehicles down to 34) year on year
12.5% year-on-year decrease in insurance premiums
19% fuel saving year on year
As well as the substantial benefits listed above, the company has...
Driving for Better Business
David Phillips Ltd – Business Befefits
22% at-fault collision reduction for company cars
7% reduction in at fault collisions for vans
Van driver speeding down 20%
Average driver risk score improved 35%
200 hours saved in claims management time
Driver compliance across all vehicles is 99.2%
Reduction in driver...
Driving for Better Business
Willmott Dixon – Business Benefits
Willmott Dixon Holdings (including Fortem) has circa 2,800 employees, including 2,000 who use their vehicles for work. Grey fleet drivers use their own vehicles daily for meetings or site visits. Company car drivers use their vehicles for work as well as personal use. There are also up to 400 named...