Gareth says that when they started in the fleet business, the emphasis was on first notification of loss. Now it is all about first notification of risk. Essentially this switches the culture from being reactive – “how fast can we tell an insurer about the collision” – to proactive –...

The Group Fleet Policy is backed by 17 further individual policies, ensuring legal compliance, and is a fundamental part of the Group integrated management systems. WJ Group’s Compliance Plan sets out clear procedures and responsibilities for: Management, Vehicles, Drivers, and Operations,...

As well as the Driver Metrics modules, Reka looks for ways to keep drivers engaged with ongoing communication about road safety. She says not all safety messaging should come from the designated safety officers. “It is important to involve others. For us, involving those who are well respected...

Speedy Services invests extensively in safety kit for its commercial vehicles. Its vehicles are equipped with: Front and rear crash protection (autonomous emergency braking systems) HALO systems which project illuminated turning areas onto the road and also for the use of tail-lifts ...

In January 2023 the organisation implemented a telematics score dashboard. Dashboard data provided to the management team of every fleet driver on a weekly basis. The company has a dedicated Driver Safety and Performance Manager who holds a monthly meeting with the second line manager of all fleet...

The organisation set its cap at two new accreditations during 2023, focusing on legal compliance in light commercial vehicle (LCV) management and occupational health and safety management (OSHM). John Wilkinson says these both contribute directly to fleet safety. It achieved both the Logistics UK...

“At our organisation, managing driver risk is integral to our corporate values of integrity, ambition, customer obsession, creativity, teamwork and productivity. Integrity means prioritising the safety of our team and communities. Ambition drives continuous improvement in safety standards, while...

Simon Morgan heads up all corporate health and safety, including all workforce and rail passenger risk. Although this is a dizzyingly broad remit, he recognises that driving is still one of the organisation’s key risk areas to manage. While its engineers are very well versed in the health and...

Are you a Safety Manager new to managing driver safety? This session will get you up to speed so you can get maximum value from the rest of our presentations. What are the key areas of managing driver and vehicle risk and who is responsible? This session was recorded at The Health & Safety Event...

First-line mangers are pivotal in influencing driver safety. In 2023 the organisation introduced a one-day course for first-line managers covering fleet safety issues, legal obligations, understanding management data, and how to have difficult conversations with drivers. Feedback has been excellent...

Willmott Dixon communicates clearly to staff that managing road risk is a mandatory health and safety requirement, both within the organisation, and as part of Willmott Dixon’s statutory responsibility to ensure public and employee safety. The company’s driver policy and handbook are reviewed...

Drivers that don’t exhibit the correct behaviours can present a big risk, both in safety, reputation and financial terms but good drivers can be very effective brand ambassadors. It is imperative that you have a strong safety culture and that this is promoted throughout the whole company. This...

Did you know? Mobile devices are a major distraction but they are not the only one. Distractions can include eating, drinking, setting satnav, radios etc – anything that takes your eyes off the road or distracts your concentration on driving. Distraction is a major cause of collisions...

This leaflet is for those who need to put in place or oversee their organisation’s health and safety arrangements. It’s a brief guide to help you comply with the law, and summarises the more detailed guidance in Managing for health and safety (HSG65)

WJ Group is one of the UK’s leading road safety and highway maintenance businesses. It specialises in delivering road markings, road studs, high friction and coloured safety surfacing, retexturing, crack and joint sealing, industrial surface preparation, marine surface coatings, TASCAR, CCTV, and...

Work-related road risk is a major factor in considering driver welfare – and driver welfare affects road risk. The safety ‘imperative’, as Paul calls it, is managed jointly between the Group Fleet Manager Scott Logan, the Training Manager Alan Brookes and Craig Williams with the Health and...

NH monitors driver behaviour through in-vehicle telemetry, and Martin is currently determining new parameters for recording exception events. However, since the introduction of the first hybrid vehicles in 2019, he has observed a pattern of improvement which he believes is inspired by the new...

John Anderson, national logistics director for Tarmac, said: “As a leading responsible business with a nationwide fleet of HGVs, we are committed to advancing improvements to ensure that we maintain the highest possible standard for our fleet and anyone operating on behalf of...

Network Rail has created control processes and also a process definition document which looks at organisation, responsibility and accountability, data collection and objectives. Road risk sits within health and safety, one of Network Rail’s 16 core processes. A proper governance structure means...

Heineken is the company behind some of the UK’s leading beer and cider brands, and owns 2,400 pubs and bars. Heineken UK won the Safety and Health Excellence Award 2023, sponsored by National Highways for Best Driver Risk Management Performance. Heineken’s Workspace and Safety Partner Reka...

Group Fleet Manager Matt Neale is responsible for the 500 light commercial vehicles used by another of Platform HG’s subsidiaries which services tenanted properties. Although all of Platform HG’s workforce is united by their overall status as part of the Platform HG charity, technically Matt...

Miele’s car drivers tend to plan their own schedules, while the van fleet is scheduled by Head Office. Mandy says the drivers themselves were keen to engage with the idea of fleet safety, but organisationally she realised Miele was lacking key governance components. When the previous fleet...

Northern Powergrid has a strict policy covering driving for business. Its driving for work policy was updated in 2023, covering all aspects of how drivers are expected to perform on the road, and in specific situations, such as breakdown or emergency. All drivers have access to the policy and must...